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Frequently asked questions
Because you are paying for the clinician’s professional time, expertise, and the comprehensive evaluation process itself, refunds are not available once the assessment has been conducted, regardless of the clinical outcome or employer approval.
Please check our current booking page or contact us directly regarding our payment policies. Many telehealth evaluation services operate on a flat-fee, private-pay basis to maximize speed, privacy, and administrative turnaround.
Bookings and payments are processed through our streamlined, secure digital process. Simply visit our services page to check availability; if there are no slots open right now, please check back soon.
As a client-centered care facility prioritizing fast 24-48 hour turnarounds, our schedule is precisely managed. Missed appointments disrupt this timeline, so we ask that you engage promptly with our secure digital scheduling tools.